Turning Scattered Information into Usable Knowledge
TinAI Knowledge is the module of the TinAI Core framework for managing, organising and providing intelligent access to knowledge. It turns information scattered across documents, files, instructions, databases and enterprise systems into a knowledge resource that people and AI systems can search and use.
In many organisations, the information people need is spread across different sources, making it difficult to find the right answer quickly. TinAI Knowledge connects these sources to provide targeted access to relevant information.
This module can make an organisation's knowledge available to intelligent assistants, search systems, support teams and decision support systems. Responses can also be generated according to approved sources and users' access levels.
TinAI Knowledge Capabilities
- Collection of information from different sources
- Document processing and organisation
- Intelligent and semantic search
- Retrieval of information relevant to the user's question
- Creation of an organisational knowledge base
- Management of relationships between topics and information
- Answers based on trusted organisational sources
- Identification of the sources used in an answer
- Knowledge base updates when documents and information change
- Management of different content versions
- Definition of information access levels
- Connections to intelligent assistants and internal systems
TinAI Knowledge Applications
TinAI Knowledge can be used to build internal knowledge bases, employee assistants, customer response systems and intelligent document search, provide quick access to instructions and transfer organisational knowledge.
Unlike a basic search, TinAI Knowledge does not simply look for matching words. It also seeks to understand the question, retrieve relevant information from the right sources and present an organised, usable result.